We now offer online Booking!! Use the 'Book Online' page in the menu at the top of the page! Or feel free to still call us at 701-609-5048! A credit card is now required on file to hold your scheduled appointment. When booking you will be asked for a credit card via over the phone or online before you can schedule the appointment. The card WILL NOT be charged when scheduling. Those that schedule in office will be required to have a credit card on file via our secure Mangomint system. If the client fails to comply with Cancellation/No Show policies below, then the credit card will be charged. *Please let us know of any allergies or sensitivities to aromas or ingredients when you schedule your appointment. Also, if pregnant, inform us on how far along you are.

Out of respect and consideration to your therapist and other customers, please plan accordingly and arrive 10-15 minutes early for your scheduled appointment. This allows time to change into robe and slippers, secure your belongings, do any remaining paperwork and enjoy a minute in our Haven Lounge before your service so you're not coming in stressed and rushed. If you arrive late or at your scheduled appointment time, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon when you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session price.

A 48-hour advanced notice is required when cancelling/rescheduling an appointment. It's important to understand that when forgetting or cancelling appointments without giving enough notice, we lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, scheduled appointments are subject to the following terms: You may cancel or modify your appointment without charge anytime 48 hours preceding the start time of your appointment. Contacting us on the same day or day prior to your appointment will incur a service charge. Less than 48 hours' notice in considered a "Late Cancellation" and will result in a charge of 50% of the service(s) scheduled. If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a "No Show" and charged full priced of the scheduled service(s). Appointments that are booked within the 48- hour period are still subject to the cancellation policy. To ensure a full experience, please arrive at least 10 minutes before your scheduled appointment time. Late arrivals will be charged the full price of scheduled service(s) even if there is not enough time to render them. When booking an appointment, you will be required to put a Credit Card on file within 12- hours, once done this will complete the booking. If you do not fill out the required information to complete the booking your appointment will be cancelled automatically. We send notifications to remind you to fill out the information required and once booking is complete you will receive reminders of your upcoming appointment. Always Call us to Cancel or Reschedule an appointment at: 701-577-0311 Do not Email or Message us on a 3rd party site like Instagram, Facebook, Google, Etc. to cancel or reschedule an appointment. Thank you for your understanding and cooperation.

Anyone who fails to show up for a scheduled appointment and does not provide cancellation notice, will be considered a “no-show” and will be charged Full price for the missed appointment(s) via credit card on file. Payment must be received prior to scheduling your next appointment. It is up to the owner and the practitioner if client will be allowed to rebook.

Anyone who is using a Haven Gift Certificate or pre-paid package for their session, "Late Cancels" will be charged 50% of their service(s) booked, and a "No Show" will be charged full prices of service(s) booked. All Haven Gift Certificates are redeemable toward any service within 12 months after the purchase date. After the 12 months, the Haven Gift Certificate may be applied toward services at current pricing, subject to availability and at the sole discretion of The Haven. Haven Gift Certificates not redeemed within a reasonable timeframe may no longer be honored. Not redeemable for cash. Non- refundable. Please use our Haven Gift Certificate tab above to take you to our designated Mangomint link for online purchasing or come in and see us to purchase a Haven Gift Certificate. Haven Gift Certificates MUST BE PRESENT TO REDEEM it is NOT The Havens responsibility to replace or track lost, stolen or misplaced Haven Gift Certificates.

The Haven is designed and intended to be an adult wellness center. However, there are occasions where children can be booked for services. Children are not allowed in treatment areas, locker rooms, or event areas unless they are receiving a Haven service. In all cases the following guidelines apply: Children ages 6-17 years old are required to have a Parental Consent Form signed and on file at The Haven to receive any spa treatments or services. Children ages 6-14 must have an adult guardian present on the spa premises for the duration of their spa visit including during treatment time. Unfortunately, The Haven cannot accommodate Children under the age of 6. To respect the experience of other guests, children under 6 are not permitted in the spa or salt spa at any time.

Looking for that special day away with friends? A Spa party is a great way to catch up and relax at the same time. Past parties have included Christmas Parties, family reunions, mother-daughter and special friend outings, bridal, bachelor and bachelorette parties. We can accommodate parties of up to 8 people. We offer several Massage Modalities, Facials, 2 Float Pods and 2 Red-Light Wellness Cocoons with more options coming. Bigger groups are typically booked Saturdays after 4pm to allow private spa use for you and your guests to fully enjoy yourselves and helps to not disturb the rest of the wellness spa experience for our other guests (this does require a fee to have spa to yourselves). Smaller groups can be booked during normal business hours. We try our best to be as accommodating as possible you are more than welcome to bring your own refreshment and we will serve it to you if coffee, tea or water does not meet you groups needs. We also allow food to be ordered in as well if our snacks are not enough for your group if your spending the day with us. There is a 72 cancellation policy due to the fact that the spa is being reserved.

It is our mission to provide you with the highest-quality of skin and body care products with your services. In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately, we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at The Haven.